Shipping Policy

At ArborPeak, we work to get your order processed and delivered as quickly and reliably as possible.

Order Processing
Orders are typically processed and dispatched within 1–2 business days after your order has been confirmed. Orders placed on weekends or holidays may begin processing on the next business day.

Estimated Delivery Time
After dispatch, orders typically arrive within 7–12 business days. Delivery times are estimates and may vary depending on the destination, carrier, customs processing, weather, holidays, or other circumstances outside our control.

International Shipping
We offer international shipping to eligible destinations. International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any applicable fees are the responsibility of the customer unless otherwise stated at checkout.

Tracking Your Order
When tracking is available, you will receive tracking information after your order has shipped. Please allow some time for the carrier to update the tracking information after dispatch.

Multiple Packages
Some products may be shipped separately or from different fulfillment locations. As a result, items from the same order may arrive in separate packages and at different times.

Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change its destination.

Delays
While most orders arrive within the estimated timeframe, occasional carrier, customs, or other unexpected delays can occur. If your order is significantly delayed, please contact our customer support team and we will assist you.

Questions?
If you have any questions about your shipment or order status, please contact ArborPeak Customer Support.